Open Closet Guidelines
Effective from Apr 18th
・ We collect and pay for used clothes by weight
・ You can choose to be paid electronically (Venmo or Zelle) or with cash
・ Our current exchange rate is $.50USD per 2.2lb (1kg) (e.g.: 44lb (20kg) = $10.00USD)
・ The minimum weight we can buy is 22lb (10kg), although the free collection is less than
22lb (10kg) and the maximum is 110lb (50kg).
・ You may request contactless collection. Simply bag your items in a clean bag and leave them at the front door. The items will be collected by a member of our team. We will send you pictures of your items on the scale as evidence of the price. This will only be available for cashless exchange.
・ Upon completing a request, the Open Closet pick-up team will collect the clothes placed at your front door. In order to safely collect your clothes, we ask our customers to place the clothes at the front door according to the scheduled date.
What we collect and buy
*All items must be clean and in a re-wearable condition*
・ Clothes ・
Tops, jumpers, coats, jeans, skirts, dresses,
swimwear, sportswear and baby clothes, etc.
・ Accessories ・
Bags, ties, gloves, wallets, hats,
and clean underwear
・ Shoes ・
Any shoes, heels, trainers
What we don't collect and buy
Damaged, contaminated, or torn clothing
Blanket, pillow covers, mattress covers
Bath towels, stinky clothes, uniforms
Socks, clothes with pet hair on them